Privacy Policy

1. Information We Collect

 

We may collect the following information from you:

 

• Name, email address, and any other information you voluntarily provide (via contact forms, scheduling tools, or opt-ins)

• Session booking details and preferences

• Information shared when joining our email list or Free Community

• Anonymous website usage data (via Wix analytics or cookies)

 

 

2. How We Use Your Information

 

We use the information we collect to:

 

• Respond to inquiries or requests

• Deliver services or content you’ve opted into (such as tools via email drip)

• Schedule consultations or interest calls

• Send newsletters, updates, or relevant program information (only with your consent)

• Improve our website and services

 

 

3. Email Communication

 

If you subscribe to our email list (e.g., to receive tools or updates), you can unsubscribe at any time using the link in the footer of our emails. We do not sell or share your email address with third parties.

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4. Text Messaging / SMS Communication

 

If you voluntarily provide your phone number and explicitly opt in to receive text messages from Good Soil Counseling, we may use SMS/text messaging for scheduling, reminders, group updates, onboarding logistics, resource notifications, and occasional service-related or program-related communication.

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Message frequency varies depending on your interaction with our services and programs. Message and data rates may apply. You may reply STOP to unsubscribe from text messages or HELP for assistance.

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SMS consent is not a condition of purchasing services. SMS consent and phone numbers are not sold, rented, or shared with third parties or affiliates for marketing purposes.

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Consent to receive text messages is optional and may be withdrawn at any time by replying STOP.

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Text messaging is not intended for emergencies, crisis support, or highly sensitive clinical communication. If you are experiencing an emergency, call 911 or go to your nearest emergency room.

 

 

5. Third-Party Tools

 

We use third-party tools and platforms to operate this site and serve our clients, including:

 

• Wix.com (website hosting and analytics)

• Motion (getmotion.ai) (calendar/scheduling)

• Mighty Networks (community platform)

• LeadConnector / GoHighLevel for CRM, email communication, SMS communication, and program-related follow-up.

• Google Analytics or similar (anonymous traffic analysis)

 

We make reasonable efforts to use reputable, privacy-conscious service providers, but are not responsible for the independent privacy practices of third-party platforms.

 

6. Cookies & Analytics

 

Our site may use cookies and similar technologies to analyze site traffic and user behavior. You may disable cookies in your browser settings, but this may affect your experience on the site.

 

 

7. Children’s Privacy

 

This site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from minors.

 

 

8. How We Protect Your Information

 

We take reasonable steps to secure your personal information through encrypted tools and privacy-aware systems. However, no method of internet transmission is 100% secure.

 

 

9. Access, Update, or Delete Your Information

 

You may request to:

 

• View the personal data we hold about you

• Update your contact details

• Have your data removed from our records

 

To do so, contact us using the form on our Contact page.

 

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. The current version will always be posted here. Your continued use of the site indicates your acceptance of the updated policy.

 

 

11. Therapy Services & HIPAA Compliance

 

If you schedule a 1:1 therapy session through our booking link, you will be directed to SimplePractice, a HIPAA-compliant client portal for secure scheduling, documentation, and communication.

 

Any information submitted through SimplePractice is protected in accordance with HIPAA privacy standards, and is handled separately from this website.

 

 

12. Contact

 

If you have questions about this Privacy Policy, please reach out via our Contact page or by submitting a request through the website. You can also email support@goodsoilcounseling.com or text to (720) 815-3806.